Data deletion
This page explains how to delete the data linked to the Easy Médecine app
(publisher: ABALABS, identifier com.hippoquiz.hippoquiz_app), with or without the app.
The app is in French: the menu names are given in French, with their English meaning.
English translation provided for convenience; the French version prevails.
01From the app (immediate)
If you joined the weekly challenge:
- Open Easy Médecine and go to the Challenge tab.
- Open your challenge profile.
- Tap "Supprimer mes données" (Delete my data) and confirm.
Your anonymous account and all associated challenge data are then deleted from our servers, and you disappear from the rankings.
02Without the app, by email
If you no longer have the app, write to [email protected] with the subject "Easy Médecine data deletion request", stating:
- your challenge username;
- your year of study and, where applicable, your medical school;
- if possible, the approximate date of your last participation.
Since your account is anonymous, this information lets us find it. We delete the data within 30 days at most and confirm the deletion by email. We may ask for more details if several profiles match.
03Data stored on your phone
Your first name, answers, history, statistics and settings are stored only on your phone; we have no access to them. To delete them, uninstall the app, or clear its data in your phone's settings (on Android: Settings › Apps › Easy Médecine › Storage › Clear data).
04What is deleted, what is kept
| Data | After your request |
|---|---|
| Anonymous account, username, year, medical school, visibility, challenge answers, scores, times, league points, Premium status stored for the challenge | Deleted from the database. Technical backups are overwritten within 30 days at most. |
| Anonymous usage statistics (PostHog) | Deleted on request when they can be linked to your profile; otherwise automatically erased no later than 25 months after collection. You can stop their collection in Paramètres › Confidentialité (Settings › Privacy). |
| Purchase history (RevenueCat, Apple, Google) | Kept as needed for our accounting obligations (up to 10 years) and to restore your purchases. Payment data is held by Apple or Google. |
| Emails exchanged with us | Deleted on request, except the deletion confirmation, kept as proof. |
Subscription: deleting your data or uninstalling the app does not cancel a Premium subscription. Cancel it from your App Store or Google Play account, or in the app (Paramètres › Premium › Gérer mon abonnement). Your purchases can still be restored with the same store account.
More details in the privacy policy.